Contact the Candidate Services Center

Please complete the form below to request assistance. If you provide the information requested from your Authorization to Test email, we will be able to respond to your question more quickly.

Contact candidate services

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Please include your name as it appears on your Authorization To Test email if you have received it.

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If you are registered to take the exam, this number appears on your Authorization to Test email. Providing it here will help us locate your record in our database.

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ASWB online system maintenance Feb. 14–17, 2025

ASWB's online systems will be undergoing maintenance beginning at 4:30 p.m. EST Friday, February 14, 2025 and continuing until 5:00 p.m. EST Monday, February 17, 2025.

During these updates, many of our online services will be unavailable, including:
‣ Online exam registration
‣ Score transfer requests
‣ Online Practice Test
‣ Group practice questions